Community Impact Report Archives - Home - Kansas City Board Of Public Utilities (BPU)

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Getting Started

Let us know if you already have an account with us so we can point you in the right direction.

Are you an existing BPU customer?

Yes No

Service Details

Tell us what type of service you need and confirm your residency.

Residential or Commercial service?

Residential Commercial

Are you a U.S. resident?

Yes No

Your Information

Enter the applicant's legal name and a form of identification.

First Name

Middle Name (optional)

Last Name

Suffix (optional)

SSN or ITIN

Company Name

EIN Number

Account Number

Add Authorized User

First Name

Last Name

Phone

Or provide a secondary ID

Secondary ID Type

ID Jurisdiction

Secondary ID Number

Date of Birth

Service & Contact

Where should we set up service and how can we reach you?

Service Address

Street Address

Street Address 2 (optional)

City

State

ZIP Code

Mailing Address

Same as service address

Street Address

Street Address 2 (optional)

City

State

ZIP Code

Applicant Phone

Applicant Email

Confirm Email

I consent to receive text messages about my account.

I consent to receive email updates about my account.

Stop Existing Service Date

Service Connection Date

Verify Your Identity

We sent a one-time passcode to the phone number and email on your application. Enter it below to continue.

Enter Verification Code

Security Questions

To finish verifying your identity, please answer the questions below. These come from public records and help confirm it's really you.

Answer the following

No additional questions are required.

✓

Success!

Utility system completed account setup process

✗

Verification Failed

We were unable to verify your identity. Please contact BPU customer service for assistance in completing your account setup.

540 Minnesota Avenue

Kansas City, KS 66101-2930

(913) 573-9000